Custom operations software · Vancouver, Canada

Operations that fit the way your business actually works.

We build the software that runs your business: quotes, bookings, jobs, scheduling and payments, designed around how your team already works. Priced around how you earn, never per seat, and hosted in Canada.

20+ yearsleading operations in events and hospitality
$0per-seat fees as your team grows
Canadawhere your data is stored
A Canadian business

Built in Vancouver. Stored in Canada.

Your customers trust you with their names, orders, bookings and payment history. We keep that information on Canadian servers, under Canadian privacy law.

Canadian owned and operated

Mimlet Consulting Ltd. is based in Vancouver, British Columbia. Most work happens remotely, with on-site sessions when they're needed.

Your data stays in Canada

Client portals and the systems we build store their data in Canadian data centres by default.

Canadian privacy law

We handle personal information under PIPEDA and British Columbia's Personal Information Protection Act.

Signs you've outgrown your tools

Growth exposes every workaround.

If three or more of these sound familiar, your business has outgrown its tools. That's normal, and fixable.

Take the three-minute systems scorecard
  • Quotes take days because every one starts from scratch.
  • Bookings, jobs and schedules live in three different places.
  • Information gets typed twice because your tools don't talk to each other.
  • You chase deposits and invoices by hand.
  • You pay for software packed with features you never use.
  • Only one person knows how everything fits together, and it's you.
How a build works

From first conversation to launch, in four steps.

You follow every step in your client portal, and nothing goes live until you've tested it.

  1. 01

    Discover

    We map how work really flows through your business and agree on the few things the system has to do brilliantly.

  2. 02

    Design

    Screens and workflows designed with your team and approved in your portal before anything is built.

  3. 03

    Build and test

    We build in short phases. You try working prototypes in your portal and tell us what works and what doesn't.

  4. 04

    Launch and support

    We move your data over, train your team and go live. Then we keep it running and improving, with support tickets tracked in your portal.

Our specialty: events & hospitality

Most event software is a tech product trying to solve an event problem.

Generic platforms try to serve every kind of business at once, so you pay for dozens of features you never use and still bend your process to fit their template.

After more than 20 years running operations in events and hospitality, we build the system your business needs: your enquiry flow, your floor plans, your payment schedule, your run sheets. Nothing more.

And because events are seasonal, there is no subscription. You pay a small commission on the revenue your system processes, so a slow month costs you very little.

Explore event software

Every client gets a portal

See your project, your numbers and your next step in one place.

  • Follow your build phase by phase, and approve milestones in a click
  • Test prototypes of your system right in the portal before launch
  • Open support tickets for fixes and new ideas, and track each one to resolution
  • Review and sign agreements online
  • Find your guides, commission statements and meeting notes
Try the demo portal

The demo uses sample data. It's the same kind of system we build for clients.

The Mimlet client portal showing a software build in its Build phase, with progress, the next milestone and the project timeline
About Mimlet

Twenty years of running operations where everything happens at once.

Mimlet Operations is led by Gordon, who has spent more than two decades leading operations in events and hospitality: an industry where every day is a deadline, the team changes by the shift and nothing can be done twice.

That experience shapes every system we build. The software is designed by someone who has run the front desk, the floor and the books, so it holds up under pressure, whether that's a ballroom on a Saturday night or a sheet metal shop on a Monday morning.

More about how we work

Tell us what's breaking.

Answer a few questions about your business and get a tailored proposal by email, with scope, timeline and pricing. No sales call required.